appYuser pour l'IT : optimisation de l'expérience digitale

Web Performance & Digital Experience

Manage your IT with Precision and Strategy

In a complex digital environment, the ability of the IT team to ensure a seamless user experience is crucial. With appYuser, overcome the challenge of linking technical expertise with digital experience to meet the expectations of all stakeholders.

Prioritize actions that benefit your website visitors

+100% Average performance gains observed in our clients

Quickly target and fix any performance issues

100% of your traffic analyzed (RUM)

IT actions
Prioritization

5-minutes
deployment

appYdex : Web Performance and Digital Experience

WHY

Quickly target performance issues based on contexts and usage (100% of traffic analyzed)
Prioritize your projects based on business gains
Drastically reduce crisis resolution times
Quantify and highlight the business gains generated by your actions
Facilitate collaboration with business/marketing services

A user-friendly interface

ROI-driven optimizations

A patented technology and solution (in progress)

Over 5 years
of R&D

Strategic precision at the heart of your IT

appYdex Index

Once the tag is deployed, discover your appYdex, the index reflecting the overall digital experience of your visitors over the selected period. This index includes 100% of pages and visits since the tag deployment, regardless of contexts and usage.

Analysis and Diagnostic Features

appYuser’s analysis and diagnostic functions allow you to quickly identify areas for improvement in your web performance. For business benefits, but also technical ones: better risk management and anticipation, more reliable production releases, infrastructure cost optimization, etc.

Digital Experience Alert Modules

Adding new pages, new features. Everyday actions can heavily impact your web performance, your visitors’ digital experience, and ultimately conversions. With appYuser, detect any degradation in real-time and make corrections without delay.

Whether you are an SME, a local authority, or a large company, appYuser meets your needs.

Testimonials

We had issues on our customer portal, which business teams and our webmasters were aware of but could hardly measure. First, appYuser allowed us to measure our customers' actual satisfaction level and target key areas for improvement. Today, there are still areas for improvement, we are working on it, but we quickly improved the most critical connections for our customers.

appYuser complements our existing monitoring tools. Tracking satisfaction allows us to evaluate the impact of technical changes deployed on our sites. appYuser translates, with a simple indicator that is easy to communicate internally and monitor in a dashboard, a real view of our users’ feedback. We quickly improved the most critical connections for our customers.

We wanted tools to be more responsive and efficient in case of a "performance" crisis. Now, our subcontractors and we monitor performance evolution and user satisfaction daily. In case of regression, we are alerted and can quickly target the problems.

FAQ

Where does appYuser stand out from the tools I currently use?

appYuser is a unique solution designed to measure digital experiences, thanks to its appYdex indicator which evaluates the digital experience. It’s a “real end-user monitoring” RUM solution, 100% of traffic is analyzed. You’ll be able to identify problems according to user usage and context, and quickly pinpoint the source of problems. appYuser is usually a complementary tool to dedicated IT solutions. Control the quality of your site as perceived by your traffic.

I already use BrowserStack, Google Analytics, Lighthouse, Speed Insights etc. Do I need appYuser?

appYuser is a passive monitoring solution, which means it evaluates the behaviors and problems encountered by Internet users on their end devices. It’s a solution that doesn’t use probes or robots: you measure real traffic and the real experiences of your web users in real life.

Digital experience is a marketing issue, not an IT one?

Measuring the digital experience of customers and web users provides a shared measurement indicator between marketing, IT and management teams. It’s a way of measuring common objectives, and enhancing and improving the effectiveness of everyone’s work.

I have limited time and resources. Is appYuser really necessary?

appYuser can be deployed in less than 5 minutes (non-intrusive, cookie-free tag). Data collection starts instantly, and it takes just a few days to identify the first areas for improvement. Gain in crisis reduction time (+700% on average), gain in web performance (>100%), gain in conversions (+27%)…

Unlock the full potential of your website

appYuser INSIGHT – 8 rue Louis Courtois de Viçose – 31100 Toulouse